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Available from Version: 10.0 |
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Operating System: Windows |
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Required Permissions: User, IT Admin |
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This article describes the installation process of the empower® Client Software on a Windows system as well as important prerequisites. |
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If you have any questions reading this article, contact empower® Support.
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Important
*empower continuously monitors third‑party components and framework dependencies. If a component reaches end-of-life, empower will make sure to provide relevant updates that ensure long-term support.
For further information from Microsoft, see .NET and .NET Core Support Policy.
Note
ARM-based systems are not supported.
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The installation package consists of two components:
Both components must be stored right next to each other. |
Important
Before you start the installation, make sure that all Office applications are closed.
Note
We provide you with the installation files tailored to your plan. These include the .msi file and the Payload folder. The installation files are not available for download elsewhere.
If you have not selected a plan, contact empower® Support.
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The .msi file is the execution file, whereas the folder Payload contains the following files: |
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Data Folder
During installation, the content is placed in the data directory. Content will be installed onto the system. Install Folder
During installation, the content is placed in the installation directory. Content will be installed onto the system. |
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The folder install is only required if you have purchased empower® Branding including charting features.
The required files are then stored under the following path:
.NET Framework variant:
Payload\Install\netfx\ChartCreation\empower.ChartCreation.Charts.Feature
.NET10 variant:
Payload\Install\net\ChartCreation\empower.ChartCreation.Charts.Feature
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To install empower®, follow the following steps: |
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Note
If there are open Office applications, a dialog box opens.
Close the applications and click on the button to start the application.
Note
If a license for empower® Charts is present, the add-in is also registered in Excel.
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In order to activate the license, the client needs to be able to connect to the internet. The licensing server is available under the address activate.empowersuite.com via Port 443. This connection needs to be allowed in proxy or firewall settings. |
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If this online activation is not possible, empower® can provide an alternative license file (license.key).
This file needs to be distributed to all machines where no internet activation is possible.
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For further information regarding the license activation and storage paths, see Licensing for empower®.
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If you want to install components per command line, you need to use the property ADDLOCAL by MSI. If you want to remove/uninstall parts of the components you need to use the property REMOVE by MSI. |
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For further information regarding the property ADDLOCAL, see ADDLOCAL property.
For further information regarding the property REMOVE, see REMOVE property.
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Allowed properties are the following: |
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Example for per Machine installation (excl. Charting):
Example for per User installation (excl. Charting):
Example for per Machine installation (incl. Charting):
Example for per User installation (incl. Charting):
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Note
If a license for empower® Charts is present, the add-in is also registered in Excel.
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If empower® is not installed via the user interface of the installer, the following setup parameters can be used: |
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Parameter |
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Default Value (if not defined) |
Definition |
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ENABLE_PAYLOAD_CHECK |
0, 1 |
1 |
Defines whether the payload folder should be checked. This parameter only affects the check by the Suite uninstaller. Checks that are explicitly carried out by the components (e.g. Chart Creation) are not affected by this. |
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EXECUTINGDIRECTORY |
Path |
empty |
This parameter can be used to specify the path where the .msi file is located. This may be necessary to define the storage location when executing the command from another folder. |
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