Installer Guide – empower® Branding >= 9.7

Available from Version: 9.7

Operating System: Windows

Required Permissions: User, IT Admin

Introduction

This article describes the installation process of the empower® Client Software on a Windows system as well as important prerequisites.

Note

If there are any questions reading this document, contact empower® Support.

Hardware Requirements

  • 2GHz or faster processor

  • 4GB of RAM

  • The required hard disc space for the application is highly dependent on the content included in your empower® Version.

Software Requirements

  • Operating System: Windows 11

  • 32-bit and 64-bit supported

    • Default delivery for 64-bit systems since empower strongly recommends this version

  • Office 2021*, 2024

  • Office 365 ProPlus and Enterprise E3 and E5

  • .NET version:

    • Latest .NET8* Desktop Runtime version, available under:

      .NET8 Download

      This version must be used if the .NET8 installer is used. It can only be used with 64-bit versions.

      If you have purchased an empower® Branding version including charting features, the .NET8 installer is recommended for 20% better performance.

    • .NET Framework 4.8 or higher (required for all versions)

      This version can be used if the .NET Framework installer is used. It can also be used with 32-bit versions.

Important

*End of life as of October 2026.

As of October 2026, empower does no longer support this Office version. Please ensure that you switch to a supported version in time.

For further information from Microsoft, see End of support for Office 2021.

Note

*empower continuously monitors third‑party components and framework dependencies. If a component reaches end-of-life, empower will make sure to provide relevant updates that ensure long-term support.

For further information from Microsoft, see .NET and .NET Core Support Policy.

Note

ARM-based systems are not supported.

Installation Files

The installation package consists of two components:

  • .msi file (either per Machine or per User)

    • per User: Installs empower® only for the current user

    • per Machine: Needs elevated permissions and installs empower® on the local machine for all users

  • Payload folder

Both components must be stored right next to each other.

Important

Before you start the installation, make sure that all Office applications are closed.

Note

We provide you with the installation files tailored to your plan. These include the .msi file and the Payload folder. The installation files are not available for download elsewhere.

If you have not selected a plan, contact empower® Support.

The .msi file is the execution file, whereas the folder Payload contains the following files:

Data Folder

  • License file: slidesprofessional_licensekey.txt

  • RemoteServiceConfig.xml

  • Folder data:

    • Folder Branding (Branding package for your installation)

payload_data.png

During installation, the content is placed in the data directory. Content will be installed onto the system.

Install Folder

  • Holidays.xml

  • aip_labelsettings.xml (optional)

  • Customizing folder:

    • Customizing file: .ecdc/.ecbc or .jsconcu (optional)

charts.png

During installation, the content is placed in the installation directory. Content will be installed onto the system.

Note

The folder install is only required if you have purchased empower® Branding including charting features.

The required files are then stored under the following path:

.NET Framework variant:

Payload\Install\netfx\ChartCreation\empower.ChartCreation.Charts.Feature

.NET8 variant:

Payload\Install\net\ChartCreation\empower.ChartCreation.Charts.Feature

Step-by-Step Installation Guide

To install empower®, follow the following steps:

  1. Make sure PowerPoint is closed.

  2. Execute the installer.

    For .NET8 installers, the file is either named empowerSuite-perUser-net.msi or empowerSuite-perMachine-net.msi.

    For .NET Framework installers, the file is either named empowerSuite-perUser.msi or empowerSuite-perMachine.msi.
Installation_Installation_Files.png

  1. Continue the installation by clicking on the button Next.
Installation_Welcome.png

  1. Accept the license agreement and continue by clicking on the button Next again.
Installation_License_Agreement.png

  1. Check if the option PowerPoint is selected.

    If the option PowerPoint is not selected, select it.

  2. Click on the button Next to continue with the installation.
Installation_CC_Components.png

  1. Start the installation by clicking the button Install.

    If you are using a per Machine installer, a dialog box opens.
Installation_Install.png

  1. Click on the button Yes to allow empower to make changes to the device and finish the installation.

    If you are using a per User installer, this step is skipped.

    The installation starts.
Installation_Allow_Installation.png

  1. Finish the installation by clicking on the button Finish.
Installation_Finish.png

Note

If there are open Office applications, a dialog box opens.

Installation_Dialog_Open_Applications.png

Close the applications and click on the button Retry to start the application.

License Activation

In order to activate the license, the client needs to be able to connect to the internet.

The licensing server is available under the address activate.empowersuite.com via Port 443.

This connection needs to be allowed in proxy or firewall settings.

Note

If this online activation is not possible, empower® can provide an alternative license file (license.key).

This file needs to be distributed to all machines where no internet activation is possible.

Note

For further information regarding the license activation and storage paths, see Licensing for empower®.

Installation Paths

Once empower® has been installed, the license keys are saved as .txt files on the file system.

They can be accessed via the following path:

per User: %localappdata%/empower

per Machine: %Programdata%\empower

Install and Manage Components via Command-Line

If you want to install components per command line, you need to use the property ADDLOCAL by MSI.

If you want to remove/uninstall parts of the components you need to use the property REMOVE by MSI.

Note

For further information regarding the property ADDLOCAL, see ADDLOCAL property.

For further information regarding the property REMOVE, see REMOVE property.

Allowed properties are the following:

  • PowerPoint

  • autoupdater (obligatory for per User installations)

Example for per Machine installation:

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log ADDLOCAL=PowerPoint

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log REMOVE=PowerPoint

Example for per User installation:

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log ADDLOCAL=PowerPoint,autoupdater

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log REMOVE=PowerPoint,autoupdater

Setup Parameter

If empower® is not installed via the user interface of the installer, the following setup parameters can be used:

Parameter

Valid Values

Default Value (if not defined)

Definition

ENABLE_PAYLOAD_CHECK

0, 1

1

Defines whether the payload folder should be checked. This parameter only affects the check by the Suite uninstaller.

Checks that are explicitly carried out by the components (e.g. Chart Creation) are not affected by this.

EXECUTINGDIRECTORY

Path

empty

This parameter can be used to specify the path where the .msi file is located.

This may be necessary to define the storage location when executing the command from another folder.

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