Installer Guide – empower® Chart Creation >= 9.6

Available from Version: 9.6

Operating System: Windows

Required Permissions: User, IT Admin

Note

Version 9.6 Chart Creation is a syncless version. This means that the empower® Sync is not installed.

Introduction

This article describes the installation process of the empower® Client Software on a Windows system as well as important prerequisites.

Note

If there are any questions reading this document, contact empower® Support.

Hardware Requirements

  • 2GHz or faster processor

  • 4GB of RAM

  • The required hard disk space for the application is dependent on the content included in your empower® Version.

    A default version needs approximately 1GB of available hard disk space for the application.

    This amount highly depends on the size of the content in your empower® Version.

  • Possible HTTPS connection to the empower® Activation Server

Software Requirements

  • Operating System: Windows 11

  • 32-bit and 64-bit supported

    • Default delivery for 64-bit systems since empower strongly recommends this version

  • Office 2021*, 2024

  • Office 365 ProPlus and Enterprise E3 and E5

  • .NET version:

    • Latest .NET8* Desktop Runtime version, available under:

      .NET8 Download

      This version must be used if the .NET8 installer is used. It can only be used with 64-bit versions.

      The .NET8 installer is recommended for 20% better performance.

    • .NET Framework 4.8 or higher

      This version can be used if the .NET Framework installer is used. It can also be used with 32-bit versions.

Important

*End of life as of October 2026.

As of October 2026, empower does no longer support this Office version. Please ensure that you switch to a supported version in time.

For further information from Microsoft, see End of support for Office 2021.

Note

*empower continuously monitors third‑party components and framework dependencies. If a component reaches end-of-life, empower will make sure to provide relevant updates that ensure long-term support.

For further information from Microsoft, see .NET and .NET Core Support Policy.

Note

ARM-based systems are not supported.

Installation Files

The installation package consists of two components:

  • .msi file (either per Machine or per User)

    • per User: Installs empower® only for the current user

    • per Machine: Needs elevated permissions and will install empower® on the local machine for all users

  • Payload folder

The two components must be stored right next to each other.

Important

Before you start the installation, make sure that the Office applications are closed.

Note

Per default, empower® Chart Creation is delivered for 64-bit Windows systems.

If you use a high number of 32-bit Windows systems in your company, reach out to your Onboarding Specialist or Customer Success Manager to discuss potential alternatives.

The .msi file is the execution file, whereas the folder payload contains the following files:

19428123471516-mceclip0.png

Data Folder 

  • License file: licensekey.txt

During installation, the content is placed in the data directory. Content will be installed onto the system.

Install Folder 

  • Holidays.xml 

  • aip_labelsettings.xml (optional)

  • Customizing folder:

    • Customizing file: .ecdc/.ecbc or .jsconcu (optional)

During installation, the content is placed in the installation directory. Content will be installed onto the system.

Note

Inside the folder install, the files are stored under the following path:

.NET Framework variant:

Payload\Install\netfx\ChartCreation\empower.ChartCreation.Charts.Feature

.NET8 variant:

Payload\Install\net\ChartCreation\empower.ChartCreation.Charts.Feature

Metadata Folder 

Content is evaluated by empower® during installation but not installed onto the system.

Step-by-Step Installation Guide

To install empower®, follow the following steps:

  1. Make sure PowerPoint and Excel including their background processes are closed.

  2. Execute the installer.

    For .NET8 installers, the file is either named empowerSuite-perUser-net.msi or empowerSuite-perMachine-net.msi.

    For .NET Framework installers, the file is either named empowerSuite-perUser.msi or empowerSuite-perMachine.msi.
Installation_Installation_Files.png

  1. Continue the installation by clicking on the button Next.
Installation_Welcome.png

  1. Accept the license agreement and continue by clicking the button Next again.
Installation_License_Agreement.png

  1. Check if the option PowerPoint is selected.

    If the option PowerPoint is not selected, select it.

    This screen is not shown for installations of version 9.6. The selection applies automatically.

  2. Click on the button Next to continue with the installation.
Installation_CC_Components.png

  1. Start the installation by clicking the button Install.

    If you are using a per Machine installer, a dialog box opens.
Installation_Install.png

  1. Click on the button Yes to allow empower to make changes to the device and finish the installation.

    If you are using a per User installer, this step is skipped.

    The installation starts.
Installation_Allow_Installation.png

  1. Finish the installation by clicking on the button Finish.
Installation_Finish.png

Note

If there are open Office applications, a dialog box opens.

Installation_Dialog_Open_Applications.png

Close the applications and click on the button Retry to start the application.

After Installation

empower® Version 9.6: 

Once the installation is finished, the empower® Ribbon will integrate into the PowerPoint ribbon right next to the tab Home:

18582319514012-mceclip9.png

From empower® Version 9.7 and onwards:

The group empower will be displayed in the PowerPoint tab Insert:

CC_Ribbon_White_Theme.png

License Activation

In order to activate the license, the client needs to be able to connect to the internet.

The licensing server is available under the address activate.empowersuite.com via Port 443.

This connection needs to be allowed in proxy or firewall settings.

Note

If this online activation is not possible, empower® can provide an alternative license file (license.key).

This file needs to be distributed to all machines where no internet activation is possible.

Note

For further information regarding the license activation and storage paths, see Licensing for empower®.

Installation Paths

Once empower® has been installed, the license keys are saved as .txt files on the file system.

They can be accessed via the following path:

per User:

%localappdata%\empower   

per Machine:

%programdata%\empower   

Install and Manage Components via Command-Line

If you want to install components per command line, you need to use the property ADDLOCAL by MSI.

If you want to remove/uninstall parts of the components you need to use the property REMOVE by MSI.

Note

For further information regarding the property ADDLOCAL, see ADDLOCAL property.

For further information regarding the property REMOVE, see REMOVE property.

Chart Creation 9.6: 

Allowed properties are the following:

  • charts

  • slides

  • autoupdater (obligatory for per User installations)

Example for per Machine installation: 

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log ADDLOCAL=slides,charts 

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log REMOVE=slides,charts 

Example for per User installation: 

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log ADDLOCAL=slides,charts,autoupdater 

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log REMOVE=slides,charts,autoupdater 

Chart Creation >= 9.7: 

Allowed properties are:

  • PowerPoint

  • charts

  • autoupdater (obligatory for per User installations)

Example for per Machine installation: 

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log ADDLOCAL=PowerPoint,charts 

msiexec /i empowerSuite-perMachine-net.msi /q /l*v installer.log REMOVE=PowerPoint,charts 

Example for per User installation: 

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log ADDLOCAL=PowerPoint,charts,autoupdater 

msiexec /i empowerSuite-perUser-net.msi /q /l*v installer.log REMOVE=PowerPoint,charts,autoupdater 

Setup Parameter

If empower® is not installed via the user interface of the installer, the following setup parameters can be used:

Parameter

Valid Values

Default Value

(If not defined)

Definition

ENABLE_PAYLOAD_CHECK

0, 1

1

Defines whether the payload folder should be checked.

This parameter only affects the check by the Suite uninstaller. Checks that are explicitly carried out by the components (e.g. Chart Creation) are not affected by this.

EXECUTINGDIRECTORY

Path

Empty

This parameter can be used to specify the path where the .msi file is located.

This may be necessary to define the storage location when executing the command from another folder.

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