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FAQ

  • Is empower affected by the Log4Shell (Log4j) security vulnerability?
  • Are empower products vulnerable to Spring4Shell CVE-2022-22965?
  • Tech Brief
  • Support Process at empower
  • Guest user in the empower Azure AD
  • Microsoft Defender start delays
  • Binary Sync
  • SQL Server import of .bacpac files fails
  • First Sync Package
  • What hardware equipment is recommended for clients?
  • empower removal tool
  • empower Mac - Reset Sync
  • Is empower compatible with Windows 11
  • Manage Azure AD User
  • How to verify your Backup
  • Problems with the msiexec.exe file
  • Problems with the activation of empower
  • What to do, if I have a problem with the sync?
  • How to do a clean uninstall from backend
  • Check your User with the Backend
  • How to proceed if I have sync problems
  • Displayproblems
  • Replace company certificate manually
  • Replace your Certificate
  • Activate Auto Translation with DeepL
  • How do I create a company certificate?
  • Overview about the AutoUpdater
  • I have a feature request, who do I contact?
  • What is the meaning of the different statuses of my support requests in your customer portal?
  • I have an issue in empower for mac. Who do I contact?
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