You can find the logs from empower on a Mac with the following steps:
Go to your Finder and press "cmd-shift-G" or select "Go to" and choose "Go to folder". Copy and paste the following paths:
- Install-Log: /var/log/install.log
- Sync-Log: ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync
- If available install_empower_pre.log --> to find under /var/log/
- If available install_empower_post.log --> to find under /var/log/
- Addin-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin or ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin
- Sync-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync or ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync
- Swift Add-In-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin
- .Net-Add-In-Log: /Users/<USER>/Library/Containers/com.microsoft.Powerpoint/Data/Logs/Sync
- SearchAPI: %programdata%/…./SearchAPI
- WebLibrary: <INSTALLLOCATION>/WebSync
Do you still have questions?
If you have further questions, please do not hesitate to contact us.
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