|
Available from Version: - |
|
Operating System: macOS |
|
empower® Add-in: Slides for macOS |
|
The empower® Sync is a background process that synchronizes data between the server and the individual clients. |
|
|
This process is used to make data available offline so that you can also work with empower® offline. Templates and library searches also work offline. |
|
|
The following data is synchronized: |
|
|
|
|
If an element's content data is also synchronized, it can be inserted entirely without a connection to the empower® Backend. |
Note
Write functions such as uploading an element to the empower® Library are not available offline.
|
To access the empower® Sync, navigate to the task bar. Here, click on the empower® Icon (Figure 1, “empower® Icon”). |
|
Note
After the installation, empower® will ask you to log in.
You only need to log in once. The empower® Sync will remember your login data.
|
In the main window, you can see how many files have been synchronized during the last synchronization and what the size of this data has been (Figure 2, “Synchronization Information”). On the top of the synchronization information, you can see which environment you are connected to. Underneath this information, you can see all other options. |
|
|
To open the empower® Sync options, click on the symbol in the task bar (Figure 1, “empower® Icon”). All further options are displayed underneath the synchronization information. |
|
|
To manually initiate a synchronization, click on the button (Figure 3, “Button ”). The empower® Sync will then start the synchronization of any data that has changed or been added since the last synchronization. |
|
|
To log out from your current empower® User, choose the option (Figure 4, “Option ”). |
|
|
To close the empower® Sync and shut down empower®, click on the option (Figure 5, “Option ”). |
|
|
If you open PowerPoint after closing the empower® Sync, a dialog box opens (Figure 6, “Dialog Box after Closing Sync”). Here, you can decide if you want to restart the empower® Sync, disable empower® or start another attempt to connect to load empower®. |
|
Important
Closing the empower® Sync via the button will lead to the empower® Sync being shut down.
Some features need a connection to the empower® Sync to work properly.
Note
The button can be used when you know that there has been a change which you cannot yet access because the interval for the next synchronization has not yet been reached.
|
The option can be used to delete the previous synchronization metadata. The empower® Sync will start a complete synchronization afterwards. Content data will not be deleted. |
|
|
To execute this process, click on the option (Figure 7, “Option ”). |
|
Important
As this option starts a complete synchronization, the login is also reset. Therefore, you need to login again after using this option.
Note
This option can be used if problems occur despite synchronization or if the synchronization fails regularly.
In addition, the option can help to solve issues regarding user rights as the login data is also reset.
|
The option can be used to open the file directory in which the log files are stored. |
|
|
To open the log file directory, click on the option (Figure 8, “Option ”). The corresponding folder will be opened. |
|
Note
This option can be used if the empower® Support Team needs further information regarding the cause of unexpected problems.
Comments
0 comments
Article is closed for comments.