Black surfaces are displayed in empower charts, how can I solve this?

Under certain conditions the graphic can cause problems in empower charts. We provide a data file for downloading, preventing graphic problems that are produced by hardware or the graphic card driver.

To solve the problem, you will find attached the data file “SoftwareRendering.cmd“. To download the file, click on it and a window will open. Save the file and choose a desired storage location. Now open the selected folder in which the file was stored.  Execute the file by double clicking. Alternatively you can open the file with a right click.

You find attached a second data file “Hardware.Rendering.cmd” which will undo the settings. You can execute the file in the same way as “SoftwareRendering.cmd”.

Have more questions? Submit a request



Please sign in to leave a comment.