Why am I not able to go online? Check if the "Work Offline" button is active (highlighted). Maybe you have double-clicked the "Work Offline" button. Disable the button again and thus go online again. Related articles The online library was not accessible and no local library could be found How do I get the empower client/sync/backend version How do I authorize a user as CD Admin in the database? Runtime error with user-defined surface in empower-slides (macOS) empower® enterprise will be deactivated until the next launch of PowerPoint. Comments 0 comments Article is closed for comments.