General Information
This article describes how to set up a test scenario. It is recommended to test the auto-updater with a small test user group.
Prerequisites
- Customer uses per user installer
- Customer defines a small test user group
- Customer defines number of test users
- empower® Support prepares customer RemoteServiceConfig.xml for test
Step by Step
- empower® prepares the RemoteServiceConfig.xml file for this test scenario
- empower® provides customer with an install package that needs to be distributed to the test user group only
- Customer uninstalls empower® on the test user group's devices (only required if empower® had been previously installed)
- Customer installs empower with the new install package on the test user group's devices
- Customer lets empower® know the installation is complete
- empower® will provide the install package via auto-update
- After having tested and observed the auto-updater behavior, customer informs empower®
- empower® provides customer with new install package with latest client version
- Customer needs to uninstall empower® (Removal Tool)
- Customer distributes new install package
Messages
- While the auto-updater is running active on PC, the auto-updater icon is shown on Windows taskbar.
- If the new client could not automatically be downloaded within the default number of attempts (120 by default), the automatic download is aborted.
- The user can then start the installation manually via windows notification.
- Note: In Windows 10/11 there is a button to manually start the installation. In other Versions there should be an entry in the context menu of the auto-updater.
- The user has the option to get new notifications using a timer (snooze). This is only available from empower® Version 9.5.151.0 and upwards.
- After the auto-updater has installed the version successfully, the message gets shown that empower® was updated successfully.
- The download of the latest Version using the auto-updater can fail, then the user needs to manually update empower®.
- If the update could not be executed, because the office was running, the user can start the installation manually by right clicking on the auto-updater icon, which can be found on Windows task bar and clicking Install Now.
- When the user activates Snooze and has Do Not Disturb mode enabled, they won’t receive a banner but will see the following view in the Notification Center. The same applies to the Focus Time setting.
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