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Preparations for empower® Mails Online

General Information

This article provides basic information on preparing for the implementation and rollout of empower® Mails Online. It includes details on requirements, rollout scenarios and important configuration steps.

Contents

Current empower® Setup in the Company 

  • Do all of your empower® users have a Windows computer? If not: How many users use the desktop version of empower® Mails on a Mac with Windows access? 
  • Which backend version of empower® do you have? 
  • What empower® client version are you currently using? 
  • Have you already set up the empower® Web App?

Please note:

To use empower® Mails Online, you need to have at least empower® backend version 9.4 and empower® client version 9.3. If you don't have these yet, your Customer Success Manager will be happy to plan the update with you. 

Basic Information Set Up Company Devices in the Company 

  • Which Windows channel do you use to install Windows on your company devices? 
  • Which font do you use in MS Outlook? 
  • Do you have a default internet browser in your company? If Yes, which one?
  • Which e-mail client is the default client in your company? 
  • Which MS Outlook-client do you use? 

  • Are both MS Outlook clients (Classic und New) installed on your company devices by default? 

  • Which devices do you want to use to access empower® Mails Online?

Rollout Preparation 

For empower® Mails Online, SSO is used. A one-time app registration is required for this. If you are already an existing customer at empower, please use our SSO App Registration Mails Online. If you are a new customer at empower, please use our Entra ID App Registration and perform the app registration. If you host empower® in your own corporate cloud, please send us the following information:

  • application ID
  • application ID URI 

Please note:

The rollout of empower® can only be started once the app registration is completed. 


For empower® Mails Online, the empower® Web App must be set up. This requires a configuration or an adjustment of the current configuration.

Please note:

Set up empower® in the empower Cloud, the empower® Support team will configure the empower® Web App for you or make the necessary adjustments. 

If you host empower® in your own corporate cloud, empower® Support will handle the configuration or adjustment of the current empower® Web App configuration in a joint session with you. 

Rollout Scenarios for empower® Mails Online 

empower® Mails Online and empower® Mails for Desktop App 

You have recently acquired empower® and empower® is being fully rolled out company-wide. For the rollout of empower® Mails, you will receive an installation package from empower. The installation package consists of two components: 

  • .msi file (per-machine or per user)
  • Payload folder 

Both components must be located side by side in the same location. For more information on installing empower® Mails, see the Installer Guide empower® Suite. 

Once you have rolled out empower® Mails company-wide, you can begin configuring your backend for empower® Mails Online. To configure your backend, you need to perform the following steps: 

  • Provide a manifest for empower® Mails Online
  • Enable the use of empower® Mails Online
  • Enable mobile signatures 

Provide a Manifest

To distribute empower® Mails Online, it is necessary to run a manifest file. To create your manifest file, access the following URI in your preferred browser: https://[DNS Name]/empower/websync/mails/manifest 

Please note:

Replace the placeholder [DNS Name] with your DNS name.

Example: 
DNS Name = Customer.empowersuite.cloud 
https:// Customer.empowersuite.cloud/empower/websync/mails/manifest 

After running the manifest file, it may take up to 48 hours for activation. 

Please note:

If you host empower® with us in the empower Cloud, our support team will take care of providing the manifest for you and send you the manifest file. 

Please note:

The manifest file must be run before your empower® users can use empower® Mails Online.

For more information on how to run a manifest file see https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide  

Enable the Use of empower® Mails Online 

Via SQL Query (data base):

Use the following SQL query to enable empower® Mails Online: 

UPDATE [core].[ConfigurationFeatures] 

SET [IsActivated] = 1, 

[LastModifiedOn] = GETUTCDATE() 

WHERE [Id] = ‘empower.SignatureManagement’

Via empower® Slides 

This setting can also be made in empower® Slides. An admin user opens the settings via the empower® Ribbon with a click on the button Settings. 


A new window opens and the Signature Management can be activated in the Feature tab.  


Enable the Use of Mobile Signatures in empower® Mails Online 

Via SQL Query (data base) 

Use the following SQL query to enable mobile signature in empower® Mails Online: 

UPDATE [core].[ConfigurationSettings] 

SET Value = 'https://[DNS Name]/empower/websync/signatures', 

[LastModifiedOn] = GETUTCDATE() 

WHERE [Id] = 'client.mails.Online.SignaturesWebLink'

Please note:

Replace the placeholder [DNS Name] with your DNS name.

Example: 
DNS Name = Customer.empowersuite.cloud 
https://Customer.empowersuite.cloud/empower/websync/signatures 

Via Admin Center 

This setting can also be made by an admin user in the Admin Center. The Admin Center is accessible via the browser of your choice using the following URI: 

https://[DNS Name]/empower/admincenter/#/settings  

Please note:

Replace the placeholder [DNS Name] with your DNS name.

Example: 
DNS Name = Customer,empowersuite.cloud 
https://Customer.empowersuite.cloud/empower/admincenter/#/settings 

Enter your own URI in the following field: 

Please note:

If you host empower® in the empower Cloud, our support team will handle the configuration of the backend for you. 

empower® Mails Online with empower® Mails for Desktop App already in Use 

empower® Mails Online is intended to be made available in addition to the existing empower® Mails installation in the desktop app. For empower® Mails Online, your backend still needs to be configured. To configure your backend, you need to perform the following steps:

  • Provide a manifest for empower® Mails Online
  • Enable the use of empower® Mails Online
  • Enable mobile signatures 

Provide a Manifest

Please follow the steps as mentioned above.

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