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Operating System: macOS |
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Required Permissions: User, IT Admin |
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In troubleshooting scenarios, it might be necessary to remove empower® from your device. Therefore, you need to uninstall empower® completely. |
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To do so, you need to perform the following steps: |
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The single steps are further described in the following sections. |
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To disable the add-in, follow the following steps: |
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In versions , you do not need to delete the add-in separately. You can skip this step and follow with the instructions under Delete empower® Data. |
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To delete the add-in in versions < 9.0, follow the following steps: |
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Note
To delete the respective folder, you need admin permissions on the device.
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To delete empower® Data, follow the following steps: |
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Important
Deleting the folder empower deletes all synchronized data.
Your next synchronization may take some time.
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To delete the empower® App, follow the following steps: |
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If you have followed all steps above, empower® has now been completely removed from your device. |
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