Entra ID - Client Secret Replacement

The following article is relevant for customers that use one of the following configuration/hosting solution:

  • empower® cloud hosting
  • corporate cloud hosting
  • on-premises with Entra ID connectivity

In case your client secret was expired or you got a notification from the empower® support team that the client secret was expired here is a way to resolve this issue. To replace the current client secret with a new one following the steps below:

  1. Open (https://portal.azure.com) in your browser and go to Entra ID section
  2. Go to App registrations. Here you can already see the status of the client secret
  3. Select your empower® related app
    Azure_AD_-_Client_Secret_ReplacementOverview_Apps_expired_EN.png
  4. Select Certificates & secrets
    Azure_AD_-_Client_Secret_ReplacementOverview_expired_EN.png
  5. Create a new client secret by clicking on New client secret. Select the properties as shown below and click on Add.
    Azure_AD_-_Client_Secret_ReplacementGenerate_New_Client_Secret_EN.png
  6. Copy the value from the new client secret and store it securely in the meantime. In the second step delete the old and expired client secret.Azure_AD_-_Client_Secret_ReplacementCopy_New_and_delete_old_EN-1243366427626877523.png
  7. Important: Please then send the new Client Secret back to us encrypted with OneTimePass or Snappass so that we can update the new Client Secret.

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