How to do a clean uninstall from backend

Step-by-Step Guide

 

  1. Navigate to the path:

    %ProgramData%
    and delete the "empower" folder

    mceclip0.png

  2. Navigate to the path:

    %ProgramFiles(x86)%
    and delete the empower folder
    mceclip1.png

  3. Press the  Windowstaste - key and type "regedit"

    mceclip3.png

  4. Navigate to the following path in the top bar

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\empower

    mceclip4.png
  5. First create a backup by right-clicking on "empower" and then selecting "Export". Choose a location to save the backup.

    mceclip5.png

  6. Now right-click on "empower" again and then select "Delete".

    mceclip6.png

  7. Press the Windowstaste key on the keyboard and search for CMD

    backend_deinistallation_englisch_cmd.png

  8. Type "SC DELETE empowerServiceHost_empower" and confirm it with Enter

    Del_1.png

  9. Type "SC DELETE empowerDirectorySync_empower" and confirm it with Enter
    Del2.png

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