empower Logs on macOS Systems

You can find the logs from empower on a Mac with the following steps:

Go to your Finder and press "cmd-shift-G" or select "Go to" and choose "Go to folder". Copy and paste the following paths:

• Install-Log: /var/log/install.log
• Sync-Log: ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync
• If available install_empower_pre.log --> to find under /var/log/
• If available install_empower_post.log --> to find under /var/log/
• Addin-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin or ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin
• Sync-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync or ~/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Sync
• Swift Add-In-Log: /Users/<USER>/Library/Group Containers/UBF8T346G9.Office/empower/Logs/Addin
• .Net-Add-In-Log: /Users/<USER>/Library/Containers/com.microsoft.Powerpoint/Data/Logs/Sync
• SearchAPI: %programdata%/…./SearchAPI
• WebLibrary: <INSTALLLOCATION>/WebSync

Do you still have questions? 

If you have further questions, please do not hesitate to contact us.

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